{"id":11237,"date":"2025-08-08T12:24:34","date_gmt":"2025-08-08T09:24:34","guid":{"rendered":"https:\/\/dineviresort.bg\/terms-and-conditions-privacy-policy\/"},"modified":"2025-08-08T12:24:35","modified_gmt":"2025-08-08T09:24:35","slug":"terms-and-conditions-privacy-policy","status":"publish","type":"page","link":"https:\/\/dineviresort.bg\/en\/terms-and-conditions-privacy-policy\/","title":{"rendered":"Terms and Conditions &amp; Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11237\" class=\"elementor elementor-11237 elementor-11232\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67f1cf7 e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"67f1cf7\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:200}\">\n\t\t<div class=\"elementor-element elementor-element-6e17b64 e-flex e-con-boxed e-con e-child\" data-id=\"6e17b64\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc94116 elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"bc94116\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions &amp; Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5037c320 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"5037c320\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-34030da\" data-id=\"34030da\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e8279cc elementor-widget elementor-widget-text-editor\" data-id=\"e8279cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Terms of Use and Online Payments<\/h2>\nThese General Terms and Conditions govern the relationship between users and the company Venid Home Ltd. when using the website <a href=\"https:\/\/dineviresort.bg\/en\/\" target=\"_blank\" rel=\"noopener\">https:\/\/dineviresort.bg\/<\/a> and making online payments through it.\n<h3>Company Details:<\/h3>\n<ul>\n \t<li><strong>Name:<\/strong> Venid Home Ltd.<\/li>\n \t<li><strong>UIC:<\/strong> 203122036<\/li>\n \t<li><strong>Registered address:<\/strong> Sveti Vlas, \u201cOdesa\u201d Str. 1, Bulgaria<\/li>\n \t<li><strong>Managing Director:<\/strong> Zhivko Tabakov<\/li>\n \t<li><strong>Contact phone:<\/strong> +359 890 123 123<\/li>\n \t<li><strong>Email:<\/strong> <a href=\"mailto:reservation@dineviresort.bg\">reservation@dineviresort.bg<\/a><\/li>\n<\/ul>\n<h3>Reservations and Payments:<\/h3>\nPayments are made by bank cards via a secure payment system. The user agrees to the terms of payment, cancellation, and personal data protection before proceeding with a transaction. \n<h3>Reservation Cancellation:<\/h3>\nA reservation can be cancelled no later than 14 days prior to the check-in date \u2013 30% of the reservation value will be retained. For cancellations made later or in case of no-show, the full amount will be charged. \n\nAccording to the requirements of the International Card Organizations and the General Terms for Card Payments via POS Terminal of UniCredit Bulbank, in case of a cancellation request related to goods\/services paid with a bank card, the merchant must refund the respective amount only through a credit transaction to the same card used for the original payment.\n<h3>Payment Disputes:<\/h3>\nAll disputes related to payments are handled by the merchant. Users may file a complaint via the contact email, including transaction details. If necessary, the dispute is settled by the competent court in the Republic of Bulgaria.  \n<h3>Privacy and Personal Data Protection:<\/h3>\nThe company collects and processes users\u2019 personal data in accordance with the Personal Data Protection Act and Regulation (EU) 2016\/679 (GDPR). The data is used solely for processing reservations and communication with the client. It will not be shared with third parties, except under legal obligation.  \n<h3>Agreement to the Terms:<\/h3>\nBefore completing the payment, the user must confirm that they are aware of and agree to the current Terms and Conditions and Privacy Policy by checking the respective box.\n<h3>Synchronization:<\/h3>\nThe content of this page must match the content on the homepage, the footer links, and all sections where terms of payment and personal data protection appear\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions &amp; Privacy Policy Terms of Use and Online Payments These General Terms and Conditions govern the relationship between users and the company Venid Home Ltd. when using the website https:\/\/dineviresort.bg\/ and making online payments through it. Company Details: Name: Venid Home Ltd. UIC: 203122036 Registered address: Sveti Vlas, \u201cOdesa\u201d Str. 1, Bulgaria [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-11237","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms and Conditions &amp; Privacy Policy - Dinevi Resort<\/title>\n<meta name=\"description\" content=\"Official terms and conditions for reservations, cancellations, and use of services at Dinevi Resort \u2013 Sveti Vlas. 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