Booking information

The prices indicated on our website are final, including VAT 9% or 20% (depending on the service) and resort tax. No additional booking or arrival fees are added to the price, regardless of the payment method chosen.

VENID HOME LTD reserves the right to change prices and special offers online and offline depending on demand and current availability. For already confirmed and paid reservations, the amount due does not change, regardless of the new price offers.

The price includes accommodation up to the maximum capacity of the apartment, WiFi, guarded parking, use of the swimming pool with sun loungers in the complex, 20% discount on the use of sun loungers and umbrellas on the beach in St. Vlas for each day of the apartment, change of linen and towels 1 time per week, access to an entertainment program for children, resort tax, VAT.

You can make a reservation in several ways:

On our booking line
+359 890 123 123
+359 895 503 503
reservation@dineviresort.bg
directly on our website via the ‘Book Now’ form
at your tour operator – ask about the current offer of Dinevi Resort

The following information is required from you for booking:

name, surname and number of guests (adults and children up to 12 years old)
phone number to contact you
your chosen complex and type of apartment (one/two/three bedroom)
arrival and departure dates, approximate time of arrival
special requests for the room (but they are not mandatory)
If choosing a complex is difficult for you, first go through our short quiz on the site, which will show you which complexes meet your requirements.

And we will make it easier for you to choose a complex by asking you a few clarifying questions in a friendly conversation over the phone

For each reservation made, an advance payment of 30% of the total amount is due within 5 working days after confirmation. The remainder of the reservation is payable upon arrival.

The advance is paid electronically through the site at the time of booking, or by bank transfer to an account:

UniCredit Bulbank AD, BIC UNCRBGSF

IBAN account in BGN: BG12UNCR70001525746513

IBAN account in EUR:

Recipient: Venid Home Ltd.

Reason – state date of arrival and name

If we do not receive the advance payment on time your booking is not guaranteed and may be cancelled.

Reservations made online through our website at the advantageous rate ‘Welcome’ are paid 100% in advance when booking.

Cancellations without penalty on confirmed and paid reservations are possible up to 14 days before the arrival date. The amount paid will be returned within a month, less the amount of the bank fee.

Cancellation less than 14 days before arrival is possible with a penalty of 30%, i.e. the advance payment will not be returned.

The advance can be used for another booking of these guests in the same season.

Cancellation with a penalty of 100%, regardless of the date, is due for all reservations made online at the advantageous ‘Welcome’ rate, which is fully prepaid.

If you change the booking (instead of canceling) the amount will be recalculated, with no refund of overpaid amount.

Cancellation with a penalty of 100% regardless of the date is also due for reservations under special offers for which this is expressly mentioned in the terms of the offer.

If you change the booking (instead of canceling) the amount will be recalculated, with no refund of overpaid amount.

In case of non-arrival on the check-in date (no-show), the full amount of the advance payment is due, without the right to use the amount for another reservation

Requests for changes in the parameters of paid reservations by the User are accepted only if made in writing – by e-mail to reservation@dineviresort.bg.

VENID HOME will do its best to satisfy the desire for change, but does not guarantee the outcome. Where possible, the change becomes effective upon written confirmation by VENID HOME and upon additional payment by the customer, if such is due under the new terms.

Customers do not owe any penalties or fees for booking changes.

Check-in in all complexes starts after 14:00.

For check-in and check-in, guests first go to the Diamant central reception

Leaving the apartment by 12:00 p.m.

If you wish to check out later, contact the ‘Diamond’ reception two days in advance to check if it is possible.

If yes, BGN 60 is charged for check-out before 5 p.m. / BGN 100 until 10 p.m.